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Frequently Asked Questions
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About Us
Visage Store has been in business since 2000 as a leading medical skin care provider. We are committed to creating a long-term business relationship by exceeding your customer service expectations and offering excellent products at unbeatable prices. We have decades of experience in the esthetics industry, including medical esthetics and spa products and services. continue shopping...
What is your Shipping Policy?
Our Shipping PolicyWe are usually able to ship items within 1-2 business days. However, in order to ensure the freshest product possible, some organic items are not ordered from the manufacturer until you place your order. This may delay shipment up to 5 business days. We ship worldwide via the United States Postal Service (USPS). Transit Times
Do you ship internationally?
Yes
What is your Return Policy?
Our Return PolicyIf we make any errors or there is a manufacturer defect, we will gladly accept these returns. Due to the nature of skin care products, returns are not accepted for efficacy of product. The following vendors offer a 100% guarantee on their products and allow for all returns : Dermalogica, Laroche Posay Biomedic, Murad, Jan Marini, Eminence, Sanitas, Neova, Md Formulations, and Obaji.
What Customer Service help do you offer?
Customer ServiceWe want to make your shopping experience perfect. As an internet-based business, email is our primary method of communication. Our goal is to answer all emails within one business day. PLEASE USE ONE VALID EMAIL to help us communicate more efficiently. We answer emails Monday through Friday, excluding United States Holidays. We do offer phone service at 801-785-4499. We want to make your shopping experience an easy one! Please contact us with any special needs or questions and we are always happy to assist. |
